This web page represents a legal document and is the Privacy Policy for PixFlow and our website (www.pixflow.ai) as required by European General Data Protection Regulation (GDPR). By using our Website, Software or Mobile App you agree to fully comply with and be bound by the following policy each time you use our Website, Software or Mobile App. Please review the following terms carefully.
The terms "us", "we", and "our" refer to PixFlow, Our wetsite (www.pixflow.ai), the owner of this Website. A "Visitor" is someone who merely browses our Website. A “Member” is someone who has registered with our Software to use our Services. The term “User” is a collective identifier that refers to a Visitor, a Member or someone who has downloaded our Mobile app to use our Services. By accessing our website (www.pixflow.ai) or purchasing our desktop applications (the "Products", "Services"), you agree to this Privacy Statement in addition to any other agreements we might have with you.
We fully understands the importance of protecting personal information and is committed to safeguarding your privacy. This Privacy Policy describes the types of information we collect or receive, and how we may use that information. The information we collect includes personal information and non-personal information, as such terms are defined below.
The Privacy Notice also describes the measures we take to protect the security of personal information. We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, and (iii) answer any questions you may have about our privacy practices.
Please take a moment to read the following to make sure that you are aware of our latest privacy practices. Your privacy is a priority at PixFlow, and we go to great lengths to protect it.
Collection and Use of Your Personal Information
Personal information is data that can be used to uniquely identify or contact a single person. While using our products or accessing our website, we may ask you to provide us with certain personal information ("Personal Data") that can be used to contact or identify you. As we change our features from time to time, the options you have to provide us with personal information also may change, but here are some examples of situations in which you may decide to provide personal information to us:
1. Contacting us for any reason, such as by email, including customer support;
2. Visit our website (www.pixflow.ai);
3. Register as an end-user of our Products and Services and an account is created for you;
4. Error reports or application analytic data that have been sent by the website.
The personal information we collect from you will vary depending on the service you are using, the site you are visiting, and how you access it. However, the personal information you provide generally may include the following:
1. Contact Information: Email address, full name, zip code, country, phone number (which may include mobile phone number);
2. Payment Information: All payment information like credit card number, billing address and other info you submit are collected and used by our payment processor in accordance with their privacy policies. We do not store your payment information apart from the last four digits of your account, expiration date, and country, which we require for tax, government regulatory, and security purposes;
3. Usage Data: We may also collect information about your activity on and interaction with PixFlow (www.pixflow.ai) (such as your IP address, the type of device or browser you use, and your actions on the site); and
4. User Communications: Your full name, email address, mailing address, a phone number will be required when you contact us for support, participate in our surveys or respond to our email campaigns about upgrades, new products, promotions or special offers;
5. Cookies: We use cookies to store user preference which is nothing to do with the personal information in order to help us improve service quality. So, when you access our website, we send one or more cookies - a small file containing a string of characters to your computer. It can let the web page server identify the site that you are viewing.
Because we directly ask you to provide personal information in these cases, you often will be able to tell from our specific requests what types of information we receive from you. We collect this information for reasons such as:
1. To understand your needs and provide you with better service.
2. To supply to you services purchased via the website, and to process your payments.
3. For statistical purposes and analysis for management purposes in order to administer the website or improve our products and services.
4. Internal record keeping, and administrative purposes, and to inform you about our events, services or products, or other related information that we think would be of interest to you, as explained above.
5. To communicate marketing messages, newsletters and details of our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or email or similar technology (you can inform us at any time if you no longer require marketing communications).
6. From time to time, we may also use your information to contact you for market research purposes or to customise the website according to your interests.
Cookies
As using cookies, PixFlow can provide you with simple and personalized experience of the internet. Cookies are small data files that PixFlow can recognize you when you come back to PixFlow and offer valuable and customized service for you. We gather the technologies and information without any personal details then automatically save them in log files, which include Internet Service Provider (ISP), Internet Protocol (IP) addresses, browser type and so forth.
You can exercise the right to opt out of cookies by visiting the NAI consumer opt-out page or the DAA opt-out page . Please note that your payment and shipping information will not be saved if you delete your cookies. However, before that, you should finish the order information when you go back to PixFlow website again. PixFlow will not disclose your individual information to any website or make any profit.
1. Contacting us for any reason, such as by email, including customer support;
2. Visit our website (www.pixflow.ai);
3. Register as an end-user of our Products and Services and an account is created for you;
4. Error reports or application analytic data that have been sent by the website.
Disclosure and Share of Information
PixFlow will work its best to keep your personal information confidential and secure. We may only share information about you as follows or as otherwise described in this Privacy Policy:
1. With your consent or at your direction;
2. With vendors, credit card processors, customer system managers and other service providers who assist us in operating our website, conducting our business, or providing Services to you, so long as those third parties agree to keep this information confidential in accordance with European Union's General Data Protection Regulation ("GDPR");
3. In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
4. If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of PixFlow or others; and
5. In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
Protection of Your Personal Information
PixFlow has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data. All information you provide to us is stored on secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Your Rights
PixFlow uses, processes, and stores information, as necessary to perform our contract with you, and based on our legitimate interests in order to provide the Products and Services. We rely on your consent to process information to send promotional emails and to place cookies on your devices. In certain cases, you may have choices about how we use and disclose your personal information. For example, we will ask you before we use your personal information for any purpose incompatible with those purposes identified in this Notice.
You can also choose not to give us the information we request, as described in the "Collection and Use of Your Personal Information" section of this Notice. In some cases, if you decide not to provide information, we will not be able to provide you with access to the site you requested, or we may not be able to provide you with the service, feature or information you requested.
In some cases, you can stop or limit the information we collect by automated means. Please review the sections of this Notice titled "Cookies" to learn more about how you may be able to stop or limit our receipt of that information. You may also exercise and amend your choices by sending an email to us as specified in the "Contact Information" section below.
Children's Privacy
PixFlow's website or services are not directed to anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have. We strongly advise you to review the Privacy Policy of every site you visit.
Updates to This Privacy Policy
This Privacy Notice may be updated periodically to you to reflect changes in our information practices or relevant laws. We will indicate at the top of the Notice when it is updated. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. If the changes are significant, we will provide a more prominent notice like email notification. But we still encourage you to periodically review the PixFlow Privacy Policy for the latest information on our privacy practices.
Contact Information
If you have any questions or comments about this Privacy Notice or if you would like us to update information we have about you or your preferences, please contact us at support@pixflow.ai .